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Billing cycle. You will be billed every quarter (three months). Quarterly statements are sent on the 20th of the month preceding your three-month service cycle. Payment is due the 10th of the following month. Interest will be charged on amounts that have not been paid during the billing cycle.

New customer billing.
Start service at the beginning of a month: You’ll receive a statement for a 3-month billing cycle beginning with the month you start service.
Start service after the beginning of a month: You’ll receive a statement for the next 3-month billing cycle plus a prorated amount for your initial month of service.

Charges for extra service. Charges for optional services you request – by-the-bag yard waste, extra trash, or large items – will appear on your quarterly bill or a special invoice. Any charges of less than $7 will be carried over to your next quarterly statement as a previous balance. Please call 612-884-8008 to obtain pricing for optional services and to schedule them.

Payment methods

You can mail in your check or call our office to make a one time payment via electronic draft from your checking account, or by using your Visa, MasterCard, American Express or Discover card.

Sign up for Aspen’s E-Bill and Online Bill Pay. Get your Aspen bill via email, with notification when your bill is ready to review and pay online. In addition, you can use our online E-Bill/Bill Pay to pay by credit card or check, and sign up for automatic payments.

Automatic payment. Call us or click E-Bill/Bill Pay to set up recurring automatic payments from your Visa, Mastercard, American Express, or Discover Card. A quarterly statement is mailed showing the amount that will be charged to your card on the 10th of the following month.

If you have additional questions about your bill, please call our friendly customer service representatives at 612-884-8008.

Monthly rates for weekly pickup of household trash depend on cart size:

3 cans

Please call for rates.